For testing purposes, we can try a clean installation of Intel® generic graphics driver version 30.0.100.9864 following the instructions in the links below:
The Intel® graphics drivers are generic, meaning they might or might not work with your specific platform. Graphics driver version 27.20.100.9664 should be the proper one for your device tested and validated by Dell. Just to let you know, we always recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform. Hi Seckond, Thank you very much for providing that information and the SSU report.Īccording to the SSU report, as you mentioned, currently the graphics driver version installed in your system is 27.20.100.9664 provided by Dell: It would be greatly appreciated if intel would take the time and effort to look into this. My framerates are also not capped in valorant and Im using the lowest settings. A few things I noticed while playing valorant is that the CPU usage can go as low as 30% which is not normal since before it was usually around 80-100%. The driver version i currently have is 9664 and i need a version older than 8476 to avoid framerate drops. This will be a problem for people that bought a new computer with UHD 620 and it should be fixed immediately. I couldn't install intel UHD 620 version 8476 since i needed 19h2 and i cant revert my windows version. However yesterday I decided to reinstall windows 10 and i was stuck with 20h2. Valorant is capped at 1 fps when playing and Im not sure why, the solution we found in previous posts is to download a older graphics driver or download valorant on an SSD and not a HDD. Valorant's framerates has been a issue for Intel UHD 620 users since version 8476 and ever since then it has not been fixed.
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